Police ask BookMyShow to prevent black market tickets ahead of Coldplay tour

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Police said there had been an increase in complaints on online forums and social media about issues faced when booking tickets for such high-profile concerts and events through online platforms. |Image source:AFP

The cyber department of the Maharashtra state police has issued a notice to the online ticketing website BookMyShow, requiring strict measures, including the sale of real-name tickets for the January concert and other performances of the British band “Coldplay”.

An official said on Wednesday (November 7, 2024) that the notification was issued by Maharashtra Network to prevent fans who purchased tickets from online platforms from being taken advantage of.

Police said there had been a growing number of complaints in online forums and social media about problems booking tickets through online platforms for such high-profile concerts and events.

Many people reported unresponsiveness on the website during key booking periods, police said, adding that this had led to exorbitant black market ticket prices, sometimes as much as 10 times the original price.

The official said the Maharashtra network found that the steps taken by the platforms to avoid such situations were not enough.

Coldplay has also filed a PIL in the Bombay High Court seeking guidelines to curb blackmail at major events amid alleged foul play in online ticket sales for their much-anticipated concert in Navi Mumbai in January 2025. Marketing and scalping practices.

The PIL stated that there were multiple irregularities and violations in the ticket sales process for large-scale events such as concerts and live performances.

According to the report, this illegal and illegal behavior was witnessed when Coldplay concert tickets were sold on the BookMyShow platform in September.

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